Read carefully the instructions on how to place orders on our website
Scroll down, to read all the points and to be able to proceed with your order
1. Choose a category
Our products are organized by categories.
A list of products will be displayed.
2. Choose a product
In the next step, a new list of product types will be presented
or it will open a window to fill with the desired information
3. Enter information
Indicate if you want to buy by unit, by grass or by kilo
You can always complete your order by adding notes For example:
indicating the desired brand, etc...
4. Add the product
When adding the product you can continue your order, choosing a new category
5. Finalize order
If you want to finalize your order, click on the shopping cart icon or press on the VIEW ORDER button
6. Confirm your order
The list of products that have been selected will be displayed, you can remove products, add more products or confirm your order
7. Delivery policy
Read our Delivery Policy carefully and if you agree, proceed with the order
8. Personal data
Enter your details and information regarding to your delivery
9. Submit order
After confirming all your data, press the Send button
A message will appear confirming that your order has been successfully registered
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The home delivery service is free and available from the area of Sagres to Alvor, including the region of Aljezur and Monchique.
Deliveries take place from Monday to Saturday from 9 am to 6 pm and on Sundays from 9 am to 1 pm, except on January 1st, Easter Sunday and December 25th.
If you place your order before 6pm, you can receive it within a minimum of 24 hours, subject to the availability of the service.
However, we value flexibility and, whenever possible, we try to deliver faster if the customer so wishes.
The customer is asked to state the desired date and time when ordering.
Orders can be paid in cash, debit or credit card or VISA, upon delivery.
According to Decree-Law No. 106/2015 of 16 June, the sale of alcoholic beverages to persons under 18 years of age is prohibited.
The delivery service includes boxes for transportation of orders.
The customer can call or send an email to baptista.lda@mail.telepac.pt to request the cancellation of an order, as long as it has not yet been shipped.
Our main concern is the quality of our products and services.
However, if you are not satisfied with a certain product (regardless of whether it is defective) you can return it to our employee upon delivery of the order, and we will proceed to its immediate refund.
To make it eligible for return, the product must be in the state in which it was purchased, including the original packaging.